JASMOVA · 智慧宠护

隐私政策

Privacy Policy

生效日期
2026 年 7 月 30 日
运营者
简联智创健康科技(上海)有限公司
Effective date
July 30, 2026

一、政策说明

简联智创健康科技(上海)有限公司(以下简称“我们”)重视您的隐私。 本政策适用于 JASMOVA 智慧宠护移动应用(以下简称“本应用”),说明我们如何收集、 使用、存储、共享和保护您的信息,以及您如何行使相关权利。

使用本应用前,请您仔细阅读本政策。您可以选择“暂不登录”使用无需账户的功能。 当您主动使用登录、蓝牙设备连接、宠物档案或健康记录等功能时,我们会按照本政策处理 为实现相应功能所必需的信息。

二、我们处理的信息

1. 账户与联系信息

2. 宠物与健康管理信息

3. 蓝牙设备信息

4. 图片与相机信息

当您主动选择宠物头像、个人头像或反馈图片时,本应用可能请求访问相机或照片。 我们只在您发起相应操作时处理您选择或拍摄的图片。

5. 技术与更新信息

为保障运行、下载应用更新和维护安全,我们及提供技术服务的合作方可能处理应用版本、 操作系统、设备类型、网络地址、更新状态和必要的错误信息。我们不会将这些信息用于 跨应用广告跟踪。

三、设备权限

您可以在系统设置中关闭权限。关闭后,与该权限相关的功能可能无法使用,但不会影响其他功能。

四、信息的使用目的

五、存储与传输

手机号码、昵称等账户信息会通过加密网络连接传输至我们的服务系统,用于账户验证和同步。 宠物档案、蓝牙设备信息以及宠物血压、血糖等健康管理记录目前主要存储在您的设备本地, 除非具体功能另有明确提示或您主动提交。

本地数据可能因您删除记录、清除应用数据或卸载应用而被删除。请在执行上述操作前自行确认 是否需要保留相关记录。

六、信息共享与第三方服务

我们不会出售您的个人信息,也不会将您的信息用于定向广告。以下情形可能涉及必要的信息处理:

本应用使用 Shorebird 提供应用代码更新服务。该服务可能处理应用版本、平台、更新状态、 网络地址及完成更新所需的技术标识符。

七、信息保留与删除

我们仅在实现本政策所述目的和法律要求的期限内保留个人信息。期限届满后,我们将删除或匿名化处理, 法律法规另有要求的除外。

您可以删除本应用中的宠物档案和健康记录。对于账户信息的查询、更正、撤回同意或删除请求, 请通过本政策“联系我们”部分所列方式联系我们。为保护账户安全,我们可能需要验证您的身份。 我们将在适用法律要求的期限内处理您的请求。

八、信息安全

我们采用合理的管理、技术和物理措施保护信息,包括传输加密、访问控制和最小权限原则。 但互联网和电子存储无法保证绝对安全。如发生可能影响您权益的安全事件,我们将依法采取补救措施并进行通知。

九、未成年人

本应用面向具备完全民事行为能力的宠物照护者,不以儿童为目标用户。未成年人应在监护人阅读并同意本政策后使用本应用。 如您认为我们在未经适当同意的情况下处理了未成年人的个人信息,请联系我们。

十、健康信息提示

本应用提供的宠物健康记录、参考范围、统计和提示仅用于日常管理,不构成兽医诊断、处方或治疗建议。 如宠物出现异常症状或测量结果,请及时联系有资质的兽医。

十一、政策更新

我们可能根据业务、技术或法律变化更新本政策。重大变更将通过应用内提示、网站公告或其他适当方式通知。 更新后的政策将在本页面公布,并标明新的生效日期。

十二、联系我们

如对本政策或个人信息处理有任何问题、意见或请求,请联系:

运营者
简联智创健康科技(上海)有限公司
客服电话
400-860-5651
网站
https://appjasmova.simpjoin.com/

1. About this Policy

Jianlian Zhichuang Health Science & Technology (Shanghai) Co., Ltd. ("we", "us", or "our") respects your privacy. This Privacy Policy applies to the JASMOVA Smart Pet Care mobile application (the "App") and explains how we collect, use, store, share, and protect information.

You may use features that do not require an account by choosing to continue without signing in. When you actively use account, Bluetooth device, pet profile, or health-record features, we process information necessary to provide those features as described below.

2. Information We Process

  • Account and contact information: phone number, SMS verification information, nickname, and optional profile image or address.
  • Pet information: pet name, type, breed, sex, birthday, weight, and profile image.
  • Pet health-management information: blood pressure, pulse, glucose values, measurement time, meal status, medication tags, and generated reports.
  • Bluetooth device information: compatible device name, identifier, connection status, and measurement records transmitted by the device.
  • Images: photos you choose or capture when setting a profile image or attaching an image.
  • Technical information: app version, operating system, device type, network address, update status, and necessary error information.

3. Device Permissions

  • Bluetooth: to discover and connect compatible JASMOVA pet blood pressure and glucose devices.
  • Location on certain Android versions: required by older Android systems for Bluetooth scanning; we do not use this permission to continuously obtain precise location.
  • Camera or photos: used only when you choose to capture or select an image.

You can disable permissions in system settings, although related features may no longer function.

4. How We Use Information

  • Provide SMS verification, account access, and profile management.
  • Create and manage pet profiles, health records, and reports.
  • Connect Bluetooth devices and synchronize measurements.
  • Provide customer support and respond to requests.
  • Maintain security, fix problems, and deliver app or code updates.
  • Meet legal obligations and protect legitimate rights and interests.

5. Storage and Transfers

Account information such as a phone number and nickname is transmitted over encrypted network connections to our service systems for verification and synchronization. Pet profiles, Bluetooth device information, and pet blood pressure or glucose records are currently stored primarily on your device unless a feature clearly states otherwise or you actively submit them.

Local information may be removed when you delete records, clear app data, or uninstall the App. Please confirm whether you need to retain records before taking those actions.

6. Sharing and Service Providers

We do not sell personal information or use it for targeted advertising. Necessary information may be processed by providers supporting SMS delivery, cloud account services, app updates, or infrastructure; where required by law; to protect vital or legitimate interests; or as part of a business transfer.

The App uses Shorebird to deliver code updates. Shorebird may process app version, platform, update status, network address, and technical identifiers necessary to deliver updates.

7. Retention, Your Choices, and Deletion

We retain personal information only as long as needed for the purposes described in this Policy and as required by law. You can delete pet profiles and health records in the App. To request access, correction, withdrawal of consent, or deletion of account information, contact us using the details below. We may verify your identity before acting on a request and will respond within the period required by applicable law.

8. Security

We use reasonable administrative, technical, and physical safeguards, including encrypted transmission, access controls, and least-privilege practices. No internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Children

The App is intended for pet caregivers with legal capacity and is not directed to children. Minors should use the App only after a guardian has reviewed and agreed to this Policy. Contact us if you believe a minor's information has been processed without appropriate consent.

10. Pet Health Notice

Pet health records, reference ranges, statistics, and alerts in the App are provided for routine management only and do not constitute veterinary diagnosis, prescription, or treatment advice. Contact a qualified veterinarian if your pet has abnormal symptoms or measurements.

11. Changes to this Policy

We may update this Policy to reflect business, technical, or legal changes. Material changes will be communicated through an in-app notice, website notice, or another appropriate method. The updated effective date will appear on this page.

12. Contact Us

Operator
Jianlian Zhichuang Health Science & Technology (Shanghai) Co., Ltd.
Service hotline
400-860-5651
Website
https://appjasmova.simpjoin.com/